Privacy Policy

Alyzé is committed to adopting principles aimed at protecting your privacy on the Internet. This policy is intended to provide full disclosure on how we use information that may be collected on this site in accordance with Law 25 and other applicable laws.

This policy applies to this site and the information collected by and through this site and used and disclosed by Alyzé in the normal course of business. It does not apply to any other services of Alyzé or relationships with users or customers and does not apply to third-party sites that may be linked to this site or any other Alyzé website.

Information Collected

We may collect the following types of personal information from our customers, individuals who contact customer support, and visitors to our website:

  • Contact information (such as name, address, phone number, and email address);
  • Employer information (such as name, address, phone number, and email address);
  • Billing and payment information.

Alyzé collects personal information from visitors to this site on a voluntary basis only. Alyzé does not sell, share, or rent personal information to other companies. Alyzé will not disclose personal information to any third party unless you consent, to comply with a law, court order, subpoena, or legal process.

Alyzé protects the privacy of the information it collects from its customers. Only employees whose business activities or usual tasks require it have access to customers' personal information.

Alyzé may also collect non-identifying information, such as browser type, operating system, and IP address, to ensure that this site is optimized for most users. This non-identifying information may also be used to improve the performance of this site. Alyzé's web server also collects the domain names of visitors to this site. This information is gathered to measure the number of visits, average time spent on the site, pages viewed, etc. Alyzé uses this information to measure the use of this site and to improve its content.

Use of Personal Information

We use the personal information collected for the following purposes:

  • Providing and managing services;
  • Improving our products and services;
  • Communicating with customers about our services and latest news;
  • Billing and processing payments;
  • Any other use permitted or required by applicable laws.

We use your personal information only for the purposes described in this policy or otherwise as authorized or required by law. Before using or disclosing your personal information for other purposes, we will ask for your consent unless such use or disclosure without your consent is authorized or required by law.

Disclosure of Personal Information

We disclose your personal information only for the purpose described in this policy or otherwise authorized or required by law. We may share your personal information with our affiliates and partners.

Your personal information may be accessed or stored in Canada or another country, in which case it may be subject to the laws of that country.

Security Measures and Accountability

Alyzé is committed to ensuring the confidentiality and protection of the personal information it holds. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Alyzé is not responsible for the accuracy of the personal information you provide on our website, by email, or phone.

We only retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as permitted or required by law.

Nous ne conservons les informations personnelles qu’aussi longtemps que nécessaire afin de satisfaire les finalités pour lesquelles elles ont été recueillies, ou comme la loi le permet ou l’exige.

Your Choices and Access to Your Personal Information

Subject to applicable laws, you may:

  • Request to see the personal information Alyzé has by contacting us. Note that in some cases access to your record may be denied – for example, if disclosing the data would cause legal, security, or privacy issues.
  • Request corrections be made by demonstrating that the information we have is incorrect.
  • Withdraw your consent, if applicable.
  • Request the deletion of your personal information.

Cookies and Tracking Technologies

A cookie is a small data file that websites typically write to your hard drive when you visit them. A cookie file contains information that can identify you each time you visit this site. The data is encrypted for your security.

This site may use cookies to measure activity and browsing habits on the site to continuously improve your experience. Alyzé may use cookies to make your visits to this site more efficient and convenient for you. Your browser can be set to warn you before accepting cookies, and you can choose to reject cookies by closing them in your browser. If you choose to disable cookie settings or refuse to accept a cookie, some parts of this site may not function properly or may operate significantly slower.

Links to Other Sites

Alyzé's site may contain "links" to other sites. These third-party sites operate independently of this site, and Alyzé is not responsible for the content or privacy practices of these other websites. The fact that Alyzé displays links on this site to other companies or individuals does not mean that Alyzé endorses either the products or services offered by the linked sites or that Alyzé is responsible for those products and services or the content or privacy practices of those sites. We strongly suggest all visitors to the site read the privacy or privacy protection statements and policies of any external website. 

Spam

Alyzé complies with the Canadian Anti-Spam Law and is committed to ensuring that our customers or any other person does not receive unsolicited electronic messages. If you receive a message from Alyzé that you consider to be spam or if you would like to obtain a copy of Alyzé's anti-spam policy, please feel free to contact us at info@alyze.ca.

Changes to the Privacy Policy

If Alyzé decides to change its privacy policies and practices, Alyzé will post these changes to this privacy policy on this site before they take effect so that users of this site are always aware of the type of information Alyzé collects, how Alyzé uses it, and the circumstances under which, if any, Alyzé discloses it. The date of the last modification is listed at the bottom of this document.

If, at any time, Alyzé decides to use personally identifiable information in a manner different from that stated at the time such information was collected, Alyzé will notify users, unless the law requires or permits it. Users will have the choice to allow Alyzé to use their information in this new way or not. Alyzé will continue to be able to use the information in accordance with the privacy policy under which Alyzé collected it.

Additional Information

Please contact us if you have any questions or concerns about the statement or management of your personal information by Alyzé by writing to info@alyze.ca.