Privacy Policy

Alyzé is committed to adopting principles aimed at protecting your privacy on the Internet. This policy is intended to provide full disclosure about how we use the information that may be collected on this site in accordance with Law 25 and other applicable laws.

This policy applies to this site and the information collected by and through this site and used and disclosed by Alyzé in the normal course of its business. It does not apply to any other service of Alyzé or relationships with users or customers and does not apply to third-party sites that may be linked to this site or any other Alyzé website.

Information Collected

We may collect the following types of personal information from our customers, individuals who contact customer support, and visitors to our website:

  • Contact information (such as name, address, phone number, and email address);

  • Employer information (such as name, address, phone number, and email address);

  • Billing and payment information.

Alyzé only collects personal information from visitors to this site on a voluntary basis. Alyzé does not sell, share, or rent personal information to other companies. Alyzé will not disclose personal information to any third party unless you consent, to comply with a law, court order, subpoena, or legal process.

Alyzé protects the confidentiality of the information it collects from its clients. Only its employees whose business activities or routine tasks require access to personal information about clients are allowed access to it.

Alyzé may also collect non-identifiable information, such as browser type, operating system, and IP address, to ensure that this site is optimized for most users. This non-identifiable information may also be used to improve the performance of this site. Alyzé's web server also collects the domain names of visitors to this site. This information is gathered to measure the number of visits, average time spent on the site, pages viewed, etc. Alyzé uses this information to measure usage of this site and improve its content.



Use of Personal Information

We use the personal information collected for the following purposes:

  • To provide and manage services;

  • To improve our products and services;

  • To communicate with customers regarding our services and our latest news;

  • Billing and processing payments;

  • Any other use permitted or required by applicable laws.

We use your personal information only for the purposes described in this policy or otherwise as permitted or required by law. Before using or disclosing your personal information for purposes other than those above, we will seek your consent unless such use or disclosure without your consent is permitted or required by law.



Disclosure of Personal Information

We disclose your personal information only for the purpose described in this policy or otherwise permitted or required by law. We may share your personal information with our affiliates and partners.

Your personal information may be retrieved or stored in Canada or another country, in which case it may be subject to the laws of that country.



Security Measures and Accountability

Alyzé is committed to ensuring the confidentiality and protection of the personal information it holds. We implement reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Alyzé is not responsible for the accuracy of the personal information you provide on our website, by email, or by phone.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as allowed or required by law.



Your Choices and Access to Your Personal Information

Subject to applicable laws, you may:

  • Request to see the personal information that Alyzé holds by contacting us. Please note that in some cases access to your file may be denied – for example, if disclosure of the data would cause legal, security, or privacy issues.

  • Request that corrections be made by demonstrating to us that the information we have is inaccurate.

  • Withdraw your consent, if applicable.

  • Request the deletion of your personal information.



Cookies and Tracking Technologies

A cookie is a small data file that websites typically write to your hard drive when you visit them. A cookie contains information that can identify you each time you visit this site. The data is encrypted to enhance your security.

This site may use cookies to measure activity and transmission habits on the site to continuously improve your experience. Alyzé may use cookies to make your visits to this site more efficient and convenient for you. Your browser can be set to alert you before accepting cookies, and you may choose to refuse cookies by turning them off in your browser. If you choose to disable the cookie setting or refuse to accept a cookie, some parts of this site may not function properly or may operate significantly more slowly.



Links to Other Sites

The Alyzé site may contain "links" to other sites. These third-party sites operate independently of this site, and Alyzé is not responsible for the content or privacy practices of these other websites. The fact that Alyzé posts links on this site to other businesses or individuals does not mean that Alyzé endorses the products or services offered by the linked sites or that Alyzé is responsible for these products and services or the content or privacy practices of those sites. We strongly encourage all site visitors to read the statements and privacy policies of any external website.



Spam

Alyzé complies with Canada's Anti-Spam Law and we are committed to ensuring that our customers or any other person do not receive unsolicited electronic messages. If you receive a message from Alyzé that you consider to be spam or if you wish to obtain a copy of Alyzé's anti-spam policy, please feel free to contact us by writing to info@alyze.ca.



Changes to the Privacy Policy

If Alyzé decides to change its privacy policies and practices, Alyzé will post those changes to this privacy policy on this site before they take effect so that users of this site will always be aware of the type of information that Alyzé collects, how Alyzé uses it, and the circumstances under which, if any, Alyzé discloses it. The date of the last modification appears at the bottom of this document.

If at any time Alyzé decides to use personally identifiable information in a manner different from that stated when the information was collected, Alyzé will notify users unless the law requires or permits otherwise. Users will have the choice to allow Alyzé to use their information in this new manner or not. Alyzé will continue to use information in accordance with the privacy policy under which it was collected.



Additional Information

Please contact us if you have any questions or concerns regarding the statement or the management of your personal information by Alyzé by writing to info@alyze.ca.